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Whiteflash vs Brilliant Earth


 WhiteflashBrilliant Earth
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Whiteflash

Brilliant Earth

SPECIAL OFFER
Search for Diamonds - Learn More

SPECIAL OFFER
Search for Beyond Conflict-Free Diamonds - Learn More

Read Brilliant Earth Review

 

Benefits and Features

SelectionIn-house inventory of round and princess cut diamonds. One of the largest inventories of super ideal cut diamonds. Large virtual inventory from partner vendorsNatural, lab created, and recycled diamonds. Natural diamonds are ethically-mined from Canada and Botswana.
PhotosGrading report, actual photo, light performance imagery, hearts & arrows imageryMost diamonds have 360-degree HD video; Grading report
Return PolicyAll in-stock diamonds (A CUT ABOVE, Expert Selection and Premium Select) and regular catalogue items are covered by a full 30 day money back guarantee. Diamonds from our Virtual Selection category as well as diamonds and jewelry that may be sourced for you from outside vendors are covered by a 10 day money back guarantee.30 day free return policy. Brilliant Earth provides the FedEx shipping label and free return shipping on all ring, loose diamond, and loose gemstone orders.
Warranty1 year service policy. This benefit covers refinishing and repairs to the metals and accent diamonds in your jewelry, that are the result of normal wear or manufacturing defects, for a period of one year from ship date.Lifetime warranty against on all manufacturing defects. This does not apply to Brilliant Earth's collection of estate and vintage jewelry.
Buyback1 year buy back guarantee on the purchase of any Whiteflash in-house certified diamond for 70% of the diamond's purchase price. This includes A CUT ABOVEĀ®, Expert Selection, and Premium Select categories.
Not available
Certification GIA, IGI, HRD, GCAL, Sustainably Rated
Customer Service
24/7 customer service
24/7 customer service via phone, email, and live chat; Free 1-on-1 virtual appointments
PackagingRing box made from natural solid wood with sophisticated cherry and black lacquer; A black envelope contains the diamond documents.Eco-friendly ring boxes made from responsibly sourced natural wood; All packaging are FSC Certified (materials come from responsibly managed forests)
Price Match
Not available
No
ResizingRings may be resized once for free within the first year of purchase. Ring designs are limited in their range of sizeability. Eternity rings with diamonds all around are not sizeable.1 free ring resizing within 60 days of purchase for US, Canada, UK, and Australia customers. Free shipping both ways. Custom and engraved rings are subject to resize fees. Eternity rings cannot be resized.
Upgrade PolicyLifetime Trade Up Guarantee on all diamonds in Whiteflash three in-house categories: A CUT ABOVEĀ®, Expert Selection, and Premium Select. You may trade your qualifying Whiteflash diamond at any time for any other single in-house diamond of equal or greater value. Diamonds must be returned in undamaged condition accompanied by original diamond laboratory certificate.Get 100% credit when you upgrade your loose diamond. New diamond must cost at least 1.5x more than the original diamond's value for natural diamonds, and at least 2x for lab grown diamonds. Diamond must be in saleable condition with the original grading report. Upgrades are not available for lab-created diamonds.
 

CreditDonkey® Reviews

 WhiteflashBrilliant Earth
PriceStarStarStarStarEmpty Star
SelectionStarStarStarStarEmpty Star
PhotosStarStarStarStarHalf Star
Customer ServiceStarStarStarStarStar
Social ResponsibilityStarStarStarStarStar
UniqueStarStarStarStarStar
Pros & ConsPros:
  • Beyond conflict-free philosophy
  • Lab-created diamonds
  • Unique setting styles
Cons:
  • Can be higher priced than competitors
Bottom LineGood online retailer for socially-responsible diamonds and rings... Read full review
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Articles on Brilliant Earth

Brilliant Earth Reviews

Brilliant Earth is known for their ethically-sourced diamonds. But is the price worth it? Read our full review.

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