Brilliant Earth vs James Allen
Brilliant Earth is a good online retailer for socially-responsible diamonds and rings. How does it compare to James Allen? Read our comparison chart below.
Brilliant Earth focuses on socially responsible diamond jewelry. Its philosophy goes beyond just conflict-free. All their diamonds come from mines with fair wages and safe working conditions. In addition, they also have lab created diamonds and use recycled metals.
While James Allen offers HD 360-degree videos of every single diamond in its inventory. It is a solid customer favorite due to its user-friendly website.
Compare Brilliant Earth with James Allen, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
 |  | |
| Visit Site | Visit Site | |
Brilliant Earth | James Allen | |
|---|---|---|
Search for Beyond Conflict-Free Diamonds - | Search for Diamonds - | |
Benefits and Features | ||
| Selection | Natural, lab created, and recycled diamonds. Natural diamonds are ethically-mined from Canada and Botswana. | Natural and lab created diamonds |
| Photos | Most diamonds have 360-degree HD video; Grading report | 360-degree HD video for all diamonds; Super zoom; Grading report |
| Return Policy | 30 day free return policy. Brilliant Earth provides the FedEx shipping label and free return shipping on all ring, loose diamond, and loose gemstone orders. | If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping applies to customers worldwide but is limited to three per customer. |
| Warranty | Lifetime warranty against on all manufacturing defects. This does not apply to Brilliant Earth's collection of estate and vintage jewelry. | James Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services. |
| Buyback | ||
| Certification | GIA, IGI, HRD, GCAL, Sustainably Rated | |
| Customer Service | 24/7 customer service via phone, email, and live chat; Free 1-on-1 virtual appointments | 24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspection |
| Packaging | Eco-friendly ring boxes made from responsibly sourced natural wood; All packaging are FSC Certified (materials come from responsibly managed forests) | Large elegant white and silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box. |
| Price Match | Yes; if accepted, the price will be honored for 48 hours. | |
| Resizing | 1 free ring resizing within 60 days of purchase for US, Canada, UK, and Australia customers. Free shipping both ways. Custom and engraved rings are subject to resize fees. Eternity rings cannot be resized. | All engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase. |
| Upgrade Policy | Get 100% credit when you upgrade your loose diamond. New diamond must cost at least 1.5x more than the original diamond's value for natural diamonds, and at least 2x for lab grown diamonds. Diamond must be in saleable condition with the original grading report. Upgrades are not available for lab-created diamonds. | Any loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document. |
CreditDonkey® Reviews | ||
| | |
| Price |   | |
| Selection | | |
| Photos |  | |
| Customer Service | | |
| Social Responsibility | | |
| Unique | | |
| Pros & Cons | Pros:
| Pros:
|
| Bottom Line | Good online retailer for socially-responsible diamonds and rings... | Good online diamond retailer with 360 degree HD videos... |
| Visit Site | Visit Site | |
Search for Beyond Conflict-Free Diamonds
Shop for diamonds at Brilliant Earth, a CreditDonkey recommended partner for socially-responsible diamonds.
Which is Better: Brilliant Earth or James Allen?
Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing Brilliant Earth or Blue Nile.
In short: James Allen's price and selection are excellent.
Articles on Brilliant Earth
Brilliant Earth
Brilliant Earth is known for their ethically-sourced diamonds. But is the price worth it? Read our full review.
Articles on James Allen
James Allen Reviews
Are James Allen engagement rings affordable AND ethical? Read this in-depth review to find out if she will say yes to a cheaper ring.
Does Jared Own James Allen Diamonds
Are Jared and James Allen the same company? Find out who owns James Allen and learn the difference between Jared and James Allen rings.
Which Do You Think is Best?
You Might Also Like
Best Place to Buy an Engagement Ring
Buying an engagement ring is a big decision and not just because of the cost. Whether you're looking for value, a huge selection, or sheer luxury, here's a list of the best places to shop for a diamond.
How Much to Really Spend on an Engagement Ring
Forget the "2 months' salary" rule. Find out how much money you should REALLY spend on an engagement and wedding ring here.
Best Places to Buy Lab Created Diamonds
Here are the best places to buy high-quality lab diamonds. See how popular diamond retailers like James Allen, Brilliant Earth, and more compare.
Diamond Prices: What You Need to Know
Get the maximum bling for your buck. Know what aspects of a diamond you need to focus on and which ones you don't to get the best value on your engagement ring.
Lab Diamond Prices
Lab diamonds offer natural diamond beauty at a lower price. Find out if they hold their value and how jewelers can tell if your diamond came from a lab.
Blue Nile Review
Blue Nile offers diamonds up to 40% lower, but are they good? Read this review before you buy an engagement ring at this large online jewelry retailer.
Blue Nile vs James Allen vs Brilliant Earth
Blue Nile, James Allen, and Brilliant Earth are the three most popular online engagement ring stores. Which one is best? Read on.
Lab Created Diamonds
Lab created diamonds are misunderstood. They're not cheap "fake" diamonds. Here's the truth about this man-made rock.
3 Carat Diamond Ring: How to Get the Perfect Engagement Ring
Shopping for a 3 carat diamond engagement ring? Learn how much you can expect to pay and smart tips you need to know to get the best diamond for the money.
1.5 Carat Diamond
Shopping for a 1.5-carat diamond engagement ring? Learn how much it should cost. Read on for smart tips you need to know to get the best diamond for the money.
Next Page: Brilliant Earth
