How to Change Your Chase Username
Need to change your Chase User ID? Find out how to update your username and password in just a couple minutes.
Chase Bank makes it easy to update your login information at any time. Just log into your online account at Chase.com or use the Chase mobile app.
Keep reading for a step-by-step guide on how to update your User ID and password.
How to Change Your Chase Username
Whether you're using Chase.com or the mobile app, changing your login info is a breeze. See full details below.
At the sign in screen for Chase.com, choose Forgot Username/Password and follow the instructions. If you have any questions, call the number at the back of your debit card.
Update Username on desktop
Here's how to update your User ID on Chase.com:
Screenshot of Chase |
- Log in to Chase.com
- Click the Person Icon (top right of the home page)
- Select "Profile & Settings"
- Go to "Overview"
- Select "Sign-in & security" to update your username or password
- Enter your new user ID
- Click "Save" to apply changes
Update Username on Chase mobile app
Here's how to update your User ID on the mobile app:
- Sign into the Chase Mobile App
- Click the Person Icon (top right of screen)
- Select "Profile & Settings"
- Go to "Settings" (right side of screen)
- Go to "Sign-in preferences"
- Edit username or Touch ID
- Click "Save" to apply changes
You can use the Chase Mobile App to perform most financial transactions. This includes depositing checks, requesting a Stop Payment, paying bills or transferring money.
Username requirements
Chase has a few security requirements for updating your username. Adhere to the following restrictions to get your User ID accepted.
- 8-32 characters
- At least 1 letter and 1 number
- No special characters (&, %, *, etc.)
- Must be unique to this account
- Cannot be the same as your password
- Cannot be the same as your email address
Bottom Line
Changing your Chase User ID is straightforward and quick. And feel free to bookmark this page as a future reference.
With a Chase username and password, you can manage your checking or savings account wherever you go. If you don't have a Chase bank account yet, check out the latest Chase bank promotions.
Chase Total Checking® - $300 Bonus
- New Chase checking customers enjoy a $300 bonus when you open a Chase Total Checking® account with qualifying activities
- With over 4,700 branches, Chase has the largest branch network in the U.S. plus access to more than 15,000 ATMs.
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- JPMorgan Chase Bank, N.A. Member FDIC
- Open your account online now
- Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit locator.chase.com.
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Bank of America Advantage Banking - $300 Bonus Offer
- The $300 bonus offer is an online only offer and must be opened through the Bank of America promotional page.
- The offer is for new checking customers only.
- Offer expires 01/31/2025.
- To qualify, open a new eligible Bank of America Advantage Banking account through the promotional page and set up and receive Qualifying Direct Deposits* totaling $2,000 or more into that new eligible account within 90 days of account opening. Bank of America Advantage SafeBalance Banking® for Family Banking accounts are not eligible for this offer.
- Once all requirements are met, Bank of America will attempt to pay bonus within 60 days.
- Additional terms and conditions apply. See offer page for more details.
- *A Qualifying Direct Deposit is a direct deposit of regular monthly income – such as your salary, pension or Social Security benefits, which are made by your employer or other payer – using account and routing numbers that you provide to them.
- Bank of America, N.A. Member FDIC.
U.S. Bank Smartly® Checking - Up to $450 Bonus
Earn up to $450 with a new Bank Smartly Checking account. Complete the following within 90 days of account opening:
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- Make two or more direct deposits(s) totaling $2,000 to $4,999.99 to earn $250, $5,000 to $7,999.99 to earn $350 or $8,000 or more to earn $450.
Fund your new account within 30 days to start qualifying activities. Offer may not be available if you are an existing U.S. Bank customer or live outside of the U.S. Bank footprint.
Discover® Online Savings - $200 Cash Bonus
To qualify for Bonus: Apply for your first Discover Online Savings Account, enter Offer Code CY924 at application, deposit into your Account a total of at least $15,000 to earn a $150 Bonus or deposit a total of at least $25,000 to earn a $200 Bonus. Qualifying deposit(s) may consist of multiple deposits and must post to Account within 45 days of account open date. Maximum bonus eligibility is $200.
What to know: Offer not valid for existing or prior Discover savings customers, including co-branded, or affinity accounts. Eligibility is based on primary account owner. Account must be open when bonus is credited. Bonus will be credited to the account within 60 days of the account qualifying for the bonus. Bonus is subject to tax reporting. Offer ends 03/13/2025, 11:59 PM ET. Offer may be modified or withdrawn without notice. Due to new customer funding limits, you may wish to initiate fund transfers at your other institution. For information on funding your Account, see FAQs on Discover.com/Bank. See advertiser website for full details.
CIT Bank Platinum Savings - 4.35% APY
- 4.35% APY with a balance of $5,000 or more
- 0.25% APY with a balance of less than $5,000
- $100 minimum opening deposit
- No monthly maintenance fee
- Member FDIC
Amber Kong is a content specialist at CreditDonkey, a bank comparison and reviews website. Write to Amber Kong at amber.kong@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.
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