Chase vs Citibank
Chase is a national bank with good promotions for new customers. How does it compare to Citibank? Read our comparison chart below.
Chase is one of the biggest banks in the nation with more than 4,700 branches and over 15,000 ATMs. They offer a variety of banking, loans and investing services.
While Citibank has over 600 branches across the United States. Service fees and ways to waive are on the high side. Best for high-balance customers who can open one of the elite accounts to earn reward points, get preferred rates, and other perks.
Compare Chase with Citibank, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
Chase | Citibank | |
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Chase Business Complete Banking® - Up to $500 Bonus - | Citi Personal Wealth Management - Up to $5,000 Bonus | |
Benefits and Features | ||
Savings |
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CD | Terms of 1 month to 10 years. $1,000 minimum opening deposit. No monthly service fee. |
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Checking |
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Money Market | ||
Mobile App | ||
ATMs | More than 65,000 fee-free ATMs at Citi branches and participating retail locations nationwide, including Target, CVS Pharmacy, Rite aid, Walgreens, Duane Reade and ATMs displaying Allpoint or MoneyPass logo. | |
Customer Service | Automated service available 24/7 | 24/7 Live Customer Service (Telephone) |
IRA CD | ![]() | |
IRA Money Market | ![]() | |
Locations | 645 retail bank branches concentrated in the six key metropolitan areas of New York, Chicago, Los Angeles, San Francisco, Miami, and Washington, D.C. | |
CreditDonkey® Reviews | ||
Savings | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
CD | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Checking | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Mobile App | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Customer Service | ![]() ![]() ![]() ![]() ![]() | ![]() ![]() ![]() ![]() ![]() |
Pros & Cons | Pros:
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Bottom Line | National bank with good promotions for new customers... | Large national bank best for high balance customers... |
Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details. Chase: Pricing information and data points from published website as of 08/26/2025. Citibank: Pricing information from published website as of 09/21/2025. This content is not provided by Citi. Any opinions expressed are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Citi. |
Which is Better: Chase or Citibank?
Still need help deciding which bank reviews & deals is better? Read the in-depth reviews below. You may also be interested in comparing Chase or Bank of America.
In short: Chase's checking is worth mentioning.