Blue Nile vs James Allen
Blue Nile is a good online diamond retailer with large selection and low prices. How does it compare to James Allen? Read our comparison chart below.
Blue Nile offers a huge selection of diamonds from wholesalers all over the world at a low price. Blue Nile has a Price Match Guarantee, where they’ll match the price if you find a comparable diamond elsewhere for a lower price.
While James Allen offers HD 360-degree videos of every single diamond in its inventory. It is a solid customer favorite due to its user-friendly website.
Compare Blue Nile with James Allen, side-by-side. Read on for an in-depth look, including ratings, reviews, pros and cons.
Blue Nile | James Allen | |
|---|---|---|
Search for Diamonds - | Search for Diamonds - | |
Benefits and Features | ||
| Selection | Natural and lab created diamonds | Natural and lab created diamonds |
| Photos | 360 degree videos for most of the diamonds; Grading report | 360-degree HD video for all diamonds; Super zoom; Grading report |
| Return Policy | 30-day money back guarantee. Blue Nile will send you a fully insured free shipping label via email. Items must be in their original purchase condition, including all product documentation. | If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days for a full refund or exchange. Free return shipping only applies to U.S customers and is limited to three per customer. |
| Warranty | Lifetime manufacturer warranty. Terms and exclusions apply. | James Allen warrant that all items will be free from any manufacturing defects at time of delivery. James Allen will repair and maintain your jewelry for a lifetime. Lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services. |
| Buyback | Diamond buyback program through CIRCA based on current market value. | |
| Certification | ||
| Customer Service | 24/7 customer service via phone, email, and live chat; Free 1-on-1 virtual appointment | 24/7 customer service via phone, email, and live chat; Free instant real-time diamond inspection |
| Packaging | Silvery-white presentation box containing diamond certification and documents. Ring box is an elegant light grey fabric covered box | Large elegant white and silver presentation box with pull-out drawer containing diamond documents and cleaning cloth; Ring box is a glossy red plastic lacquered box. |
| Price Match | Yes; if accepted, the price will be honored for 48 hours. | |
| Resizing | Blue Nile provides complimentary resizing to most engagement rings and wedding bands when within the manufacturer's recommended sizing range, during the first year. | All engagement rings and wedding bands, excluding eternity bands and alternative metals, may be resized once for free within the first year of purchase. |
| Upgrade Policy | Lifetime diamond upgrade program on all GIA and AGSL graded diamonds. You will receive credit equal to 100% of the original price toward the purchase of a new diamond. The price of your new diamond must be at least twice the price of your original diamond. Your diamond must be in its original condition with the original diamond grading report. | Any loose diamond purchased from James Allen can be exchanged at 100% credit for any replacement diamond of at least 2X or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document. |
CreditDonkey® Reviews | ||
| Price |  | |
| Selection |  | |
| Photos |  | |
| Customer Service | | |
| Pros & Cons | Pros:
| Pros:
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| Bottom Line | Good online diamond retailer with large selection and low prices... | Good online diamond retailer with 360 degree HD videos... |
Which is Better: Blue Nile or James Allen?
Still need help deciding which diamonds is better? Read the in-depth reviews below. You may also be interested in comparing Blue Nile or Brilliant Earth.
Articles on Blue Nile
Blue Nile Diamonds
Blue Nile offers diamonds up to 40% lower, but are they good? Read this review before you buy an engagement ring at this large online jewelry retailer.
Articles on James Allen
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