Blue Nile vs James Allen vs Brilliant Earth
Blue Nile, James Allen, and Brilliant Earth are the three most popular online engagement ring stores. Which one is best? Read on.
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- Who Each One is Best for
- What All Three Offer
- How They Are Different
- Why Choose Blue Nile
- Why Choose James Allen
- Why Choose Brilliant Earth
- How Pricing Compares
- Diamond Preview
- Diamond Selection
- Engagement Ring Styles
- Online Shopping Experience
- Premium Diamond Collections
- Return/Resizing/Warranty Policies
- Customer Service
Thinking of buying an engagement ring online? The three names you've likely heard are Blue Nile, James Allen, and Brilliant Earth.
Which one can you trust to make this important purchase?
They all seem kind of similar. Before buying the ring, review this in-depth breakdown of the differences, including cost, selection, and policies.
Who Each One is Best for
- Blue Nile is best if you're looking for a high-quality natural diamond with a classic ring setting. It offers a solid selection of GIA-certified diamonds.
- James Allen is best if you're looking for a big range of options. It sells everything from natural diamonds to lab diamonds to gemstones, and it has some of the lowest prices.
- Brilliant Earth is best if you're a socially conscious shopper. All stones and metals are ethically sourced, and a portion of your purchase supports social programs in Africa.
What All Three Offer
Before getting into the detailed comparisons, let's go over what you can expect from all three sites.
All three offer:
- Conflict-free and certified diamonds
- Loose diamonds in all shapes, sizes, and qualities
- Design your own ring by picking a loose diamond and setting
- 360-videos of diamonds
- 30-day free returns
- Lifetime warranty
- Financing options
- 1.5% discount if you pay by wire transfer
- 24/7 customer service via phone, email, or live chat
- Free one-on-one sessions with experts
How They Are Different
And here are the main differences between the three online retailers:
- In general, James Allen has the lowest prices, while Brilliant Earth has slightly higher prices on some specific diamond searches.
- James Allen and Brilliant Earth both sell lab-created diamonds if you're looking for a budget-friendly option. Blue Nile does not.
- James Allen and Brilliant Earth also sell loose gemstones if you prefer an alternative ring. Blue Nile does not.
- All Blue Nile diamonds are certified by GIA. James Allen and Brilliant Earth also sell diamonds certified by other labs (like IGI and GCAL).
- Blue Nile and James Allen both offer a price match guarantee. Brilliant Earth does not.
Now let's get into the in-depth discussion. Keep reading.
Why Choose Blue Nile
Blue Nile
Pros:
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Our Review: 
Blue Nile was one of the first online diamond retailers. It made diamonds accessible to everyone at a great value.
Between the three companies, Blue Nile doesn't offer as many products. Its focus is mostly on natural diamond engagement rings.
All their diamonds are certified by GIA, the leading gemology lab. They also offer a collection of "ideal" diamonds if you're looking for the highest quality.
Blue Nile carries a large selection of fine jewelry made with diamonds, pearls, gemstones, or just precious metal. It even has lots of options for under $100.
But if you're looking for loose lab diamonds or loose gemstones, you'll have to look elsewhere.
You may like Blue Nile if:
- You're looking for good quality GIA-certified diamonds
- You want to see some rings personally - either in a showroom or virtually
- You also want to buy fine jewelry
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Why Choose James Allen
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| © CreditDonkey |
James Allen
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Our Review: 
James Allen (see review and unboxing) offers some of the lowest pricing among diamond retailers.
They have a huge inventory of natural diamonds, lab diamonds, fancy color diamonds, and gemstones. They also carry the biggest selection of rings.
James Allen was the first online jeweler to offer 360-degree videos of the diamonds. It truly changed online diamond shopping. Nowadays, this has become the standard.
The company continues to improve the online shopping experience. One of their best features is free expert consultation with no appointment needed.
Overall, James Allen has something for everyone, now what you're looking for.
You may like James Allen if:
- Your biggest priority is getting the lowest price.
- You're looking a lab-created diamond.
- You're looking for a gemstone (sapphire, emerald, or ruby).
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Why Choose Brilliant Earth
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| via Brilliant Earth |
Brilliant Earth
Pros:
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Our Review:
Brilliant Earth (read full review) is the leading jeweler for ethically sourced diamonds. Their philosophy goes beyond merely conflict-free.
All their diamonds come from ethical mines with fair wages, safe working conditions, and no human rights abuses. In fact, they tell you where each diamond came from.
They also offer more budget-friendly lab diamonds, recycled diamonds, and recycled metals. Everything, down to the wooden ring boxes, is responsibly sourced.
Plus, they have a great social mission. They partner with various charities to support mining areas in Africa, fund education for children, and restore rainforests.
You may like Brilliant Earth if:
- An ethical engagement ring is your top priority.
- You like the idea of giving back with your purchase.
- You're looking for unique vintage and nature-inspired ring designs.
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"Conflict-free" merely means that the diamonds were not used to fund civil wars. But diamond mining comes with a lot of social concerns, like poor wages, unsafe working conditions, child labor, and environmental destruction. Conflict-free diamonds do not address those concerns.
Brilliant Earth's ethical diamonds are sourced from mines that maintain trade, labor, and environmental standards, going beyond just "conflict-free."
Search for Beyond Conflict-Free Diamonds
Shop for diamonds at Brilliant Earth, a CreditDonkey recommended partner for socially-responsible diamonds.
How Pricing Compares
James Allen generally offers the lowest prices among the three, though Blue Nile's pricing is pretty comparable. Brilliant Earth's diamond prices tend to be higher.
Let's look at some examples. To keep things fair, the examples below are the lowest-priced GIA-certified diamonds from each website that meet the specs.*
| Blue Nile | James Allen | Brilliant Earth | |
|---|---|---|---|
| 0.80 carat, Round, H, VS2, Ideal | $2,684 | $2,540 | $2,880 |
| 1 carat, Round, H, VS2, Ideal | $4,443 | $4,420 | $5,380 |
| 1 carat, Princess, G, VS2 | $3,725 | $3,570 | $4,010 |
| 1.5 carat, Oval, G, VS1 | $11,697 | $10,230 | $12,590 |
| 2 carat, Round, G, VS1 | $23,250 | $22,940 | $24,290 |
*These diamonds are available on the websites as of 1/19/23. They may no longer be available.
As you can see, Brilliant Earth diamonds can cost more, just based on these 5 random searches. You can decide if supporting the company's values and mission are worth it.
If you really like Blue Nile but the diamond is more expensive, you can look for a cheaper, similar diamond and ask for a price match.
Diamond Preview
All three companies get major points for providing 360-degree HD videos of their diamonds. But we think James Allen does it best.
First, James Allen has a video for every single diamond in its collection. Not all diamonds on Blue Nile and Brilliant Earth have a video, but most of them do.
However, some less expensive diamonds may not have a video, so you might feel like you have to go with a pricier diamond.
And second, James Allen has a Super Zoom feature. This enlarges the diamond to 40x, so you can really see every stunning detail. It's even better than looking at diamonds in a store.
Here's what James Allen's 360-degree videos look like:
| via James Allen |
Here's what Blue Nile's videos look like:
| via Blue Nile |
And here's what Brilliant Earth's videos look like:
| via Brilliant Earth |
We do like James Allen and Brilliant Earth's videos slightly more. Their videos seem to have more natural lighting (instead of super-white), so you can see any flaws more accurately.
Diamond Selection
Blue Nile, James Allen both have large online diamond inventories of over 450,000 diamonds. Brilliant Earth has a slightly smaller inventory, but there are still over 250,000 diamonds to choose from. And it offers the greatest variety of products.
With all retailers, you can find:
- Diamonds in 10 different shapes
- Conflict-free diamonds
- Diamonds of every quality and size (cut, color, carat and clarity)
- A selection of super ideal diamonds
- A selection of rare fancy colored diamonds
- Only lab-certified diamonds
Blue Nile only offers loose natural diamonds, while James Allen and Brilliant Earth also carry lab diamonds and gemstones.
Here's a chart showing what each retailer offers.
| Blue Nile | James Allen | Brilliant Earth | |
|---|---|---|---|
| Natural mined diamonds | 440,000+ | 540,000+ | 115,000+ |
| Lab-created diamonds | n/a | 60,000+ | 140,000+ |
| Natural colored diamonds | 5,000+ | 5,000+ | 200+ |
| Lab colored diamonds | n/a | 3,000+ | 2,000+ |
| Sapphires | n/a | blue, pink, yellow, green | all colors, including white |
| Emeralds | n/a | ✓ | ✓ |
| Rubies | n/a | ✓ | ✓ |
| Moissanite | n/a | n/a | ✓ |
| Morganite | n/a | n/a | ✓ |
| Aquamarine | n/a | n/a | ✓ |
Brilliant Earth's smaller inventory does mean that sometimes you don't have too many options. For example, on a search for a 1.5-carat round diamond (H, VS2, Ideal), Brilliant Earth only has a handful of options, while James Allen and Blue Nile returned dozens of results.
Of course, results will differ day-to-day based on the inventory at the moment. But smaller inventory will limit your choices. Having more choices means you're more likely to find a diamond within your budget.
Engagement Ring Styles
Did you know that 86% of brides say that the overall design of the ring matters the most? The ring needs to match her fashion sense and lifestyle.
It's smart to browse each website to see if there's a ring that really calls out to you.
Here's what you need to know about each website.
- James Allen has around 600 different setting styles, from classic to vintage to truly wacky. If you're looking for something specific, James Allen is likely to have it.
It's also good if you're looking for yellow gold or rose gold rings. Almost all their rings can be made in white gold, yellow gold, rose gold, or platinum.
You can also find designer rings by Verragio, Danhov, Jeff Cooper, and Martin Flyer.
- Blue Nile has only around 200 different styles. It mainly focuses on the most popular styles, like solitaire, halo, pave, and vintage. It's good if you're looking for something classic.
Most of Blue Nile's rings are white gold and platinum. Only about half of the styles are also available in yellow and rose gold.
Blue Nile also has designer rings by Zac Posen, Bella Vaughan, and its own premium designer line.
- Brilliant Earth has around 360 different ring styles. All styles are available in platinum, white gold, yellow gold, and rose gold.
Brilliant Earth has a strong focus on nature- and vintage-inspired rings. A lot of their rings have feminine design elements like leaves, vines, and flowing lines. In our opinion, it offers more uniquely designed rings.
Their rings are a little more expensive than Blue Nile and James Allen. For example, the simplest solitaire ring is $490 on Brilliant Earth, while the other two both have options in the $200 range.
Online Shopping Experience
All three sites let you design your own engagement ring by choosing a loose diamond and a ring setting.
Since the sites work in a similar way, we'll highlight some special features of each.
James Allen has a virtual try-on feature if you're using your smartphone. You can select a ring and take a picture of your hand to see how it'll look on your finger.
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Blue Nile has a diamond comparison feature. When you're looking at a specific diamond, you'll see a price and spec comparison chart for other similar diamonds. This can be good to quickly see if there's a better value stone.
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| via Blue Nile |
Similarly, Brilliant Earth also has this feature for upgrade and downgrade options.
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| via Brilliant Earth |
Premium Diamond Collections
If you're looking for the highest-quality diamonds, all three also have a super ideal diamond collection. These are diamonds cut in the most precise proportions for maximum brilliance and sparkle.
Blue Nile has a premium Astor by Blue Nile™ line, while James Allen offers a TrueHearts collection. Brilliant Earth's premium collection is called Truly Brilliant.
- All Astor by Blue Nile diamonds also have a certain color and clarity standard. In general, they don't go below I color and SI clarity.
- James Allen TrueHearts diamonds are cut to the most precise proportions. But they can also contain lower-quality color and clarity grades, so you need to search for better ones.
- Brilliant Earth Truly Brilliant diamonds are chosen for their balance of high quality plus sustainability and traceability. They usually have at least F color and VS2 clarity.
One advantage of James Allen TrueHearts is that you also get the hearts and arrows and Idealscope images. These show the symmetry and light performance of the diamond. They're proof of the diamond's quality.
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| via James Allen |
Having these images will give you more confidence in your purchase. Blue Nile and Brilliant Earth don't offer this data, so you'll have to trust in the specs.
Return/Resizing/Warranty Policies
Blue Niles, James Allen, and Brilliant Earth all offer excellent after-purchase policies and protections.
- Returns: All three retailers offer 30-day free returns. If you're not happy with your purchase, return for free with no questions asked.
Blue Nile even provides free returns to Australia, Canada, US, and all European customers. James Allen will charge for an international return. And Brilliant Earth only offers free return shipping for the U.S., Canada, U.K., and Australia.
- Warranty: All provide lifetime warranty, though they differ a bit from each other.
Blue Nile's warranty only covers manufacturer defects and complimentary cleaning of diamond rings. It doesn't include damage due to normal wear (like metal discoloration or loose prongs).
James Allen's warranty covers more. It includes cleaning, polishing, prong tightening, and rhodium plating for maintaining white gold. Plus, it has partnered with Jared, so you can get it serviced at a physical Jared location near you.
Brilliant Earth's free lifetime warranty only covers manufacturer defects. It offers a paid warranty covering defects, scratches, repairs, and accidental damage. This also includes benefits including extended ring resizing after 60 days, cleaning, rhodium plating, polishing, and more.
- Resizing: Blue Nile and James Allen offer complimentary resizing within 1 year of purchase. Brilliant Earth's free resizing policy is only within 60 days of purchase.
- Upgrade: All have a lifetime diamond upgrade program.
For Blue Nile and James Allen, you can exchange your diamond for 100% of the original price, provided that the new diamond is at least twice the price of the original. For Brilliant Earth, the new diamond just needs to be 50% greater value.
Note that upgrades are not eligible for lab-created diamonds.
Customer Service
All three companies offer 24/7 customer service via phone, email, or live chat. In addition, they all also offer one-on-one expert consultations.
- James Allen offers a Real Time Diamond Inspection service. Any time you need help, you can start a session - no appointment needed. You can share a screen with a gemologist and compare diamonds and review specs together.
- Blue Nile offers private virtual appointments designed to replicate an in-store shopping experience. You can schedule a 1-on-1 virtual session with a personal jeweler. They can show you close-up views of different diamonds and jewelry.
- Brilliant Earth offers private 45-min Zoom appointments. This is completely personalized so you can ask the specialist any questions you have.
All have their advantages. James Allen is great if you need help right away picking a specific diamond. Blue Nile and Brilliant Earth are good if you want a face-to-face chat.
Bottom Line
Blue Nile, James Allen, and Brilliant Earth all offer great products with excellent customer service, online shopping experience, and policies. We can confidently recommend all three sites.
Your final decision will depend on what you're looking for. For some people, the decision will come down to cost. You'll most likely find the lowest prices on James Allen.
If your biggest priority is purchasing an ethical ring, you'll probably like Brilliant Earth despite the higher prices.
If you want a lab diamond or gemstone, you'll want to decide between James Allen and Brilliant Earth.
Because Blue Nile focuses on natural diamonds, it may not seem as unique as the other two retailers. But don't write it off. After all, you may find your perfect ring there.
Search for Beyond Conflict-Free Diamonds
Shop for diamonds at Brilliant Earth, a CreditDonkey recommended partner for socially-responsible diamonds.
Anna G is a research director at CreditDonkey, a diamond jeweler comparison and reviews website. Write to Anna G at feedback@creditdonkey.com. Follow us on Twitter and Facebook for our latest posts.
Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.
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