Ritani vs Clean Origin
Visit Site | Visit Site | |
Ritani | Clean Origin | |
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3% Off Lab-Grown Diamonds over $1500 - | Search for Lab Created Diamonds - | |
Benefits and Features | ||
Selection | Natural diamonds and lab diamonds | |
Photos | Grading report; some diamonds have HD video | Most diamonds have 360-degree video; Grading report |
Return Policy | 30-day no-questions-asked-return policy. Ritani will also cover the return shipping and insurance costs. You can also ask for a free FedEx pickup. There is no restocking fee. | 100 day return policy for full refund or exchange. Must request a return shipping authorization code and Clean Origin will send a free fully-insured FedEx return shipping label. |
Warranty | Lifetime warranty against on all manufacturing defects. This is applies to rings with the Ritani label, not designer rings Ritani carries. U.S. customers only. | Lifetime warranty against manufacturer defects. Does not apply to damage from improper care or normal wear and tear. |
Buyback | Diamonds at least 1 carat can be eligible for Ritani Reclaim program. The diamond must be GIA or AGSL certified. You can get immediate cash back or a Ritani Credit Value towards another diamond purchase from Ritani. | |
Certification | GIA, AGSL (natural diamonds); GIA, IGI, GCAL, DF (lab diamonds) | |
Customer Service | 8:00 am - midnight M-F, 10:00 am - 7:00 pm Saturdays, and noon - 9:00 pm Sundays (ET) by phone or live chat. | Customer service via phone, email, and live chat (Mon-Sat 8:30am - 12:00am EST, Sun 9:00am - 12:00am EST); Free 1-on-1 virtual appointments |
Packaging | Sleek all-black matte Ritani-branded ring box. A large black envelope contains the diamond documents. | Ring box is made from blue eco-friendly paper |
Price Match | If you see an online competitor's diamond for less, Ritani will attempt to find a similar diamond at a lower price. | |
Resizing | 1 free ring resizing within 1 year of purchase | 1 free resizing within 100 days of original shipment date (for US customers) |
Upgrade Policy | Get 100% credit when you trade in your first diamond. New diamond must be at least 2.5x greater in value than the original diamond. Diamond must be in original condition with an undamaged grading report. | |
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