May 5, 2021

iTrustCapital Review

Read more about iTrustCapital
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iTrustCapital is a self-directed IRA provider which lets you trade in cryptocurrencies and precious metals. Is it a legit option for your retirement account?

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Overall Score


Cryptocurrency Trading


Commissions and Fees


Ease of Use





5-point scale (the higher, the better)

Pros and Cons

  • Tax-free or tax-deferred trading
  • Low trading fees
  • Trade precious metals
  • Limited research tools

Bottom Line

Good IRA provider for tax-free or tax-deferred access to crypto market

Want alternative investments in your IRA? The process isn't so simple.

That's where iTrustCapital comes in.

iTrustCapital lets you buy and sell cryptocurrencies like Bitcoin and Ethereum, as well as gold and silver, through a self-directed IRA.

Find out if iTrustCapital is a safe option and how it compares to Bitcoin IRA and Coinbase in this review.

What is iTrustCapital?

iTrustCapital is a self-directed IRA provider headquartered in Irvine, California and founded by CEO Morgan Steckler in 2018.

With iTrustCapital, investors can trade in high-growth assets like cryptocurrencies, gold, and silver, 24 hours a day, with all the tax advantages of retirement investing.

iTrustCapital is best for those who want to add major cryptocurrencies, gold, and silver to their IRA, and those who are interested in maintaining those strategies over the long term.

Is iTrustCapital legit?
Yes, iTrustCapital is an IRS- and SEC-compliant investing platform. They also average a 4.5 (out of 5) rating on Trustpilot and an AAA rating on Business Consumer Alliance.

How much do you have in your IRA account?

How Does iTrustCapital Work?

iTrustCapital's business model is fairly simple. They make it possible for users to add non-traditional investments (cryptocurrencies and precious metals) to their IRAs.

Just like other IRAs, iTrustCapital's crypto IRAs offer tax benefits. Depending on whether you choose a Traditional or Roth IRA, your account will be either tax-deferred or tax-free.

Traditional IRAs are funded with pre-tax dollars and taxed at time of withdrawal. Roth IRAs are funded with post-tax dollars, but tax-free to withdraw from. Which is better depends on whether taxes are higher or lower at time of retirement, which unfortunately there's no way to predict.

You can fund your account by either transfering an existing IRA, rolling over an existing employer plan, or funding an entirely new IRA account.

Once your account is funded, you can use iTrustCapital's platform to buy and sell the assets you want. The trading platform is live and available for trades 24/7.

They display all available assets in an easy-to-read list and provide pricing info for each. Buying or selling an asset is as easy as clicking a button: "Buy" or "Sell".

They have straightforward trading fees at 1% per transaction. They require $2,500 minimum to begin, plus $1,000 in a subsequent deposit.

iTrustCapital offers the following for trade:

  • Bitcoin
  • Ethereum
  • Polkadot
  • Litecoin
  • Chainlink
  • Bitcoin Cash
  • Stellar
  • Eos
  • Cardano
  • Aave
  • Dogecoin
  • Uniswap
  • Compound
  • Sushi
  • Polygon (Matic)
  • Solana
  • Curve DAO
  • Enjin
  • Basic Attention Token
  • Algorand
  • Gold
  • Silver

XRP was previously offered but was suspended 1/20/2021 due to regulatory review.

Gold and silver transactions are executed through global precious metals dealer, Kitco.

iTrustCapital is only available to citizens of the United States.

Fees to look out for

iTrustCapital has a fairly uncomplicated fee structure:

  • Cryptocurrencies: 1% per trade
  • Gold: $50 over spot (market price)
  • Silver: $2.50 over spot
  • Account Minimum: $2,500

Your money goes toward the following:

  • IRA setup
  • Facilitation of transfer/rollover/contribution to fund IRA
  • IRS/tax reporting
  • Unlimited storage with institutional custody partners
  • iTrustCapital platform support and maintenance

Pros and cons


  • Easy-to-use, 24/7 trading platform
  • Trades clear within 5 minutes
  • Tax-free or deferred crypto investing
  • Live chat and phone customer service
  • Relatively low fees
  • Educational resources in their Knowledge Center


  • No mobile app
  • Doesn't provide investment advice

Security Measures and User Privacy

iTrustCapital employs a variety of security measures to ensure that your assets are safe.

  • iTrustCapital assets are stored on Curv, an Institutional Grade Wallet with (SOC) Type II status, audited by EY Israel in compliance with standards set by the American Institute of Certified Public Accountants (AICPA).

  • iTrustCapital uses Coinbase Custody to provide additional security, bringing their total insurance to $320M.

  • Gold and Silver are held at the Royal Canadian Mint and traded on VaultChain, a secure blockchain-distributed ledger.

  • Uses two-factor authentication (2FA) using one-time passwords sent by SMS, voice-based 2FA, or by Authy App Token (Apple, Google Play)

How do you get money out of iTrustCapital?
Because it is a retirement account, you won't be able to withdraw your money from an IRA without penalty until you reach the age of 59 1/2. Keep that in mind if you're worried about being able to access your money in the near term.

Common Complaints

While the overwhelming majority of reviews for iTrustCapital are positive—over 90% either great or excellent—they have received some complaints. These are usually due to customer expectations over processing times.

Setting up an account and getting it funded, especially when transferring from another custodian, can take as long as 3-4 weeks, and it's important to understand that going in. Fortunately, iTrustCapital responds to public reviews, so if you have an issue, you'll likely be heard.

Can you get scammed on iTrustCapital?
It is very unlikely that you will be scammed directly on the iTrustCapital platform. However, it is possible to get scammed elsewhere. When investing, be wary of taking advice from people portraying themselves as investment gurus or recovery experts, as they may have ulterior motives. Never share your personal information online, always make sure emails are from a trusted sender, and avoid clicking links in emails if at all possible.

How to Get Started on iTrustCapital

Creating an account with iTrustCapital is fairly straightforward.

  1. Create an account on their website, providing name, password, and phone number.

  2. Confirm your email.

  3. From there, you'll start your application, providing more in-depth personal information, like DOB and Social Security number.

  4. Choose a type of account (Traditional IRA, Roth IRA, SEP IRA) and funding method (transfer, rollover, cash contribution).

  5. Identify a beneficiary.

  6. Link a debit or credit card.

  7. Wait for your application to be processed; you'll receive an email to DocuSign your application.

For a full step-by-step walkthrough from iTrustCapital, visit their site here.

Is investing in crypto a good idea?
All investments come with a degree of risk, and cryptocurrency more than most. Crypto has high volatility, meaning it can experience dramatic price fluctuations in short periods of time. This means that it's possible to suddenly make—or lose—a lot of money. While conventional wisdom dictates you should never invest more than you're willing to lose, obviously this isn't a working strategy for a retirement account. Instead, try to minimize risk by keeping a diverse portfolio, so that if one asset loses value, it doesn't take your retirement with it.

How to Fund Your Account

There are three ways for users to fund their accounts at iTrustCapital.

  • Employer Plans: Investor retirement plans can be rolled over in the case of a job change. The transfer should be completed in 3 to 4 weeks.

  • Contributions: Investors can choose to contribute regularly based on yearly guidelines. These transfers should take a week to complete.

  • Transfer Existing IRA: Investors can transfer existing IRAs. (Traditional, Roth, SEP, Simple, Inherited). These transfers have a waiting period of roughly 1-2 weeks.

Contact Customer Service

Users can contact customer service at iTrustCapital by

  • Scheduling a call on their website (Click here for existing clients, or here for new clients)
  • Starting a live chat (From your homepage, click on the green "Chat Live" button)
  • Calling 866-308-7878

Calls are limited to 10 minutes per client, so know what you need before calling.

There is a "Message Us" button at the top of every page on their site, including when you log in to your personal dashboard. They say that this is the best way to reach them at busier times.They typically respond to urgent requests the same day

iTrustCapital Alternatives

There aren't a ton of options for cryptocurrency retirement investing. Below, see how iTrustCapital stands up to one direct competitor, Bitcoin IRA, and to Coinbase, a popular cryptocurrency exchange.

iTrustCapital vs Bitcoin IRA:
Bitcoin IRA is another self-directed IRA provider similar to iTrustCapital. In many respects, the two companies are quite similar.

They both allow easy investment in a limited number of cryptocurrencies and precious metals for retirement purposes, and offer comparable security features.

The main difference between the two is the fees. Bitcoin IRA charges an annual fee of $240 per year, (which comes out to $20 a month), while iTrustCapital has done away with their monthly fee. Plus, Bitcoin IRAs trading fees (1% sell, 5% buy) and holding fees (from 1% - 12.5%) make trading on their platform a lot more expensive.

Based on the fees alone, iTrustCapital is probably the better choice.

iTrustCapital vs Coinbase:

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Benefits and Features

Stock Trading 
Options Trading 
Cryptocurrencies SupportedBitcoin, Ethereum, Polkadot, Litecoin, Chainlink, Bitcoin Cash, Stellar, Eos, Aave, Basic Attention Token
Countries SupportedU.S.
Over 100
Fiat Currencies Supported
Digital Wallet
Transaction Fee
  • Cryptocurrency: 1% per trade
  • Gold: $50 over spot (market price)
  • Silver: $2.50 over spot
Greater of Minimum Flat Fees or Variable Fees (1.49%+) by Location and Payment Method.
Minimum Flat Fees:
  • < $10: $0.99
  • $10.01 - $25: $1.49
  • $25.01 - $50: $1.99
  • $50.01 - $200: $2.99
Copy Trading
Limit Orders
Margin Trading
Crypto Loans
Invitation only
Bank Account Purchase Fee
Debit Card Purchase Fee
Mobile App 
ACH Transfer Fee
Wire Transfer Fee
$10 ($25 outgoing)
Crypto Conversion Fee
up to 2%
Address Allowlisting
Cold Storage
Two-Factor Authentication
SMS or Google Authenticator
Withdrawal LimitNone. 10% penalty under 59 1/2 years old
$50,000 / day
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Blank fields may indicate the information is not available, not applicable, or not known to CreditDonkey. Please visit the product website for details.

iTrustCapital: Pricing information from published website as of 05/04/2021.

Coinbase: Pricing information from published website as of 04/13/2021.

The main advantage that iTrustCapital has over Coinbase and exchanges like it is its tax-free or tax-deferred trading and gains.

Assets like Bitcoin, when traded through a traditional exchange like Coinbase, are subject to the capital gains tax, which will impact your final earnings as an investor.

Coinbase offers a much wider range of cryptocurrencies, currently around 50, and is available internationally, while iTrustCapital is limited to U.S. citizens.

Coinbase has per-transaction fees that are much higher and more complex than iTrustCapital's flat 1%. However, when you're investing with a retirement account, you aren't able to withdraw without penalty until the age of 59 1/2.

If you're interested in investing in a few major cryptocurrencies like Bitcoin with a long-term view, iTrustCapital may be right for you. If you simply want to get into the crypto market, consider an exchange like Coinbase.

Bottom Line: Should You Use a iTrustCapital?

Ultimately, only time will tell whether investing in cryptocurrency as a way of saving for retirement turns out to be a good idea. Historical returns have been remarkable, but there is no guarantee that the market will keep trending upward until you're ready to start drawing on your savings.

However, there is no limit to the number of IRAs a person can hold (though there is an annual limit to contributions). Diversification is always considered a good idea when investing.

If you are considering adding cryptocurrency to your retirement portfolio, iTrustCapital is a good place to do it, compared with similar self-directed IRA providers.


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Personalized $5 reward offer is displayed after account creation. Limited time offer and while supplies last. Offer available to new users who have not previously verified their identification. Offer not available to new users who were referred to Coinbase through the Referral Program or who have previously opened an account using different contact information. Coinbase may update the conditions for eligibility at any time, in its sole discretion. See Terms and Conditions.


Get Up to $250 in Bonus BTC

DepositCrypto Bonus
$100 - $1,499$15
$1,500 - $19,999$20
$20,000 - $39,999$40
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$75,000 - $99,999$100

USD $10 Sign Up Bonus

You will need to stake in $1000 CRO to earn USD $10 worth of CRO. Only the first amount of CRO you stake is used to calculate the sign-up bonus.

Jeremy Harshman is a protector of art and writing at CreditDonkey, a crypto comparison and reviews website. Write to Jeremy Harshman at Follow us on Twitter and Facebook for our latest posts.

Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. We may receive compensation if you shop through links in our content. You do not have to use our links, but you help support CreditDonkey if you do.

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